Hirlance Privacy Policy

Effective Date: January 1, 2026

This Privacy Policy describes how hirlance collects, uses, shares, and protects your information.

1. Information We Collect

• Account Information: Name, email, password, user type.
• Payment Information: Billing details, transaction history (via third-party processors).
• Usage Data: Log data, IP address, device type, browser, time on site, click paths.
• Communications: Messages between users, support tickets.
• Behavioral Data: Job interactions, search patterns, content engagement.

2. How We Use Your Information

• To provide, operate, and improve the Service.
• To process payments and prevent fraud.
• To personalize user experience and show relevant content.
• To conduct behavioral profiling and analytics.
• To train internal AI models or recommend freelancers/projects.
• To send service-related communications.

3. Sharing of Information

• Service Providers: Trusted partners for payment, analytics, hosting, marketing automation, and fraud detection.
• Legal Compliance: Data disclosure to comply with laws or protect our rights.
• Business Transfers: User data may transfer in case of merger, acquisition, or sale.

4. Data Retention

We retain data as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements. Even after account deletion, residual data may persist in backups and archives.

5. Your Rights

• Access and update your personal data from your account settings.
• Request deletion of your account and data (subject to retention policies).
• Opt-out of marketing communications.
• Manage cookies and tracking preferences.

6. Cookies and Tracking

We use cookies, pixels, device fingerprints, and other tracking technologies for site analytics, personalization, performance, and advertising. You can manage cookie preferences through your browser.

7. Security

We use commercially reasonable, industry-standard security measures to protect your data. However, no system is completely secure.

8. Cross-Border Data Transfers

Your data may be stored or processed in countries other than your own, including the U.S. By using Hirlance, you consent to such transfers.

9. Children's Privacy

Hirlance is not intended for children under 13. We do not knowingly collect personal data from minors.

10. AI Transparency

We may use user-submitted data (e.g., job descriptions, messages) to improve or train internal AI tools. You can request exclusion by contacting us.

11. Changes to This Policy

We may update this Privacy Policy. We will notify users of significant changes by posting updates or emailing users.

12. Contact

Questions? Email us at: hirlance.com@gmail.com